Four to six months is the industry average for delivering custom pediatric mobility equipment. 4-6 MONTHS!! My daughter Quinn just turned 1 on February 1st. When I realize how much she changes every month, it makes me push myself, and our team at Innovative Seating and Mobility, even harder toward our goal of delivering equipment in 4-6 weeks. (Our current average is approximately 60 days)
While we can use our values of COLLABORATION, COMMUNICATION and HUSTLE to get our Assessments and Prescriptions ready quickly, the approval/funding/insurance process remains a tough and frustrating challenge. Our fax machine (and our client’s mailbox) are often flooded with pending letters requesting more information, more documentation and additional justifications. Even when much has already been provided.
Our favorite days every month are delivery days. No greater reward exists than to experience the joy and excitement of our patients and their families when the right piece of equipment is delivered, and a critical need is met. All the headaches of pushing the process and overcoming many obstacles are well worth the extra effort!
Innovative Seating and Mobility…Speed is an Attitude, Hustle is our Conviction, Results are our Promise.
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